GlidePathCX is focused on improving the passenger experience and the value of the airports we serve. GlidePathCX’s core objective is to improve customer loyalty and spending by enhancing the connection between you and your passengers. Reducing friction at all airport touchpoints, improving the day-of-travel journey, and driving demonstrable increases in passenger spending is the primary goal.
GlidePathCX makes it easy for airports to monitor and improve key moments along the customer journey. Meet your customers where they are and capture real-time feedback with daily passenger sentiment scores to understand how you score in relation to what customers care most about. Gain a holistic understanding of your customers' experiences and discover the actions/changes that can drive meaningful increases in customer satisfaction and revenue. Uncover trends, patterns, and key drivers of customer loyalty to improve CX strategy and operations.
With GlidePathCX, you can quickly identify areas of opportunity to improve the customer experience at your airport and gain valuable insights into how to further reduce friction and build loyalty. Better customer experience/satisfaction correlates directly to more spending at the airport. Start driving more revenue today with GlidePathCX.
We believe collaboration is how good ideas become great ones. By working closely across teams and disciplines, we bring together different perspectives to solve problems and build better solutions.
True collaboration means listening actively, contributing openly, and supporting each other’s success. It helps us move faster, avoid blind spots, and achieve more than we could alone.
By embedding collaboration into our culture, we create an environment where teamwork drives innovation, and every voice helps shape our work.
We believe continuous improvement is essential for long-term success. Instead of settling for “good enough,” we constantly look for ways to refine, optimize, and evolve.
Improvement isn’t a one-time project—it’s a mindset. From the tools we use to the feedback we welcome, every part of our process is open to better ways of doing things.
By staying curious, learning from our experiences, and embracing change, we build products and practices that keep getting better with time.
